veshal gondal

EXPERIENCED BUSINESS/PROGRAM ANALYST
  • January 17, 2021

Veshal A. Gondal

5501 Avon Court, Springfield, Virginia, 22151 | 703-678-7447 | Veshalg@yahoo.com

 

SUMMARY OF QUALIFICATIONS

A highly motivated, detailed oriented, and result driven team player with experience in eliciting, analyzing, and documenting business system requirements. Excellent organizational and interpersonal skills with a strong understanding of data and business analysis. Finding a position that leverages my academic and work experience within an organization that offers opportunities for professional growth and utilization of my analytical and research skills.

 

TECHNICAL SKILLS/CERTIFICATIONS

  • Clearance: Hold a Public Trust Clearance from Federal Aviation Administration, Hold an active Department of Homeland Security Background Investigation (BI) Clearance
  • CSM: Certified Scrum Master:  Cert ID: 84620928840246
  • Software: KSN, MS Access, Microsoft Office Products, ARM Tool, JIRA, TEAMS
  • Languages: Urdu, Hindi, and Proficient in Spanish as well.
  • Analysis Tools: Excel, Visio, SharePoint, Photoshop CS5, Flash CS5, Adobe
  • Other skills: Strong knowledge of NAS Lifecycle Planning and Management Services, FAA RIO Framework, FAA NextGen Organization, as well as Air Traffic Organization Program Management Office.

PROFESSIONAL EXPERIENCE

Business analyst|Customs and border protection(CBP)/NTT DATA FEDERAL SERVICES NOVEMBER 2019-Present

  • Served as Scrum Master for the ServiceNow TRM Development team, which included capturing meeting minutes, sprint planning, story creation, and overseeing tasks of development team
  • Configured business process reviews/documentation applying detailed knowledge of ServiceNow to design the TRM Service Portal
  • Developed and executed test scripts during User Acceptance Testing (UAT) with development and testing teams
  • Facilitated requirements gathering, and Joint Application Design (JAD) sessions for ServiceNow TRM platform with CBP clients and Product Owners
  • Analyzed business requirements, and accurately translated them into functional and technical requirements for the development team
  • Worked with clients to launch Enterprise wide TRM Service Portal for all Customs and Border Protection Employees
  • Facilitated Scrum Meetings with client as well as developer teams
  • Planned meetings to source innovative ideas and provide facilitation support for TRM and B5/M5 Programs
  • Drafted meeting minutes, tracked action items from meetings and supported sprint preparation utilizing JIRA to make sure the team was on track each sprint
  • Researched for process improvements and emerging technology opportunities, developed and managed initiatives for process improvement
  • Prepared, and reviewed, and maintained all process documents regarding TRM and B5/M5 Projects for CBP
  • Supported the development of technical solutions based on approved DHS enterprise architecture framework and technologies
  • Communicated with OIT client in order to interpret requirements for IT groups
  • Coordinated with development teams to develop functional designs that satisfied OIT requirements
  • Worked with team to implement and ensure adherence to policies and procedures as per CBP/OIT regulations
  • Streamlined and improved workflow processes and frameworks, including a mechanism to socialize, coordinate and vet ideas and programs
  • Analyze and develop plans to improve the quality of deliverables and processes while using the agile process
  • Maintained system and data integrity, and prepared and presented weekly/monthly reports to CBP Client as well as NTT Data Managers.

NEXTGEN PROGRAM ANALYST |FEDERAL AVIATION ADMINISTRATION/SAIC| feb, 2018-Nov, 2019

  • Provided Program support to a $23 million On Demand NAS Information (ODNI) portfolio for ANG-C7
  • Provided Program support to a $19 Million Unmanned Aerial Systems (UAS) portfolio for ANG-C7
  • Managed and tracked financial aspects for all budget appropriations, authorizations, obligations, and expenditures from all funding sources including Facilities and Equipment (F&E) and R&D programs.
  • Tier 3 Risk Management Lead managed ANG-C73 Branch RIOs, included but not limited to Identifying, and mitigating potential RIOs and updating them in the ARM tool as required.
  • Part of Risk Mitigation team which identified potentials risks, issues, and opportunities relating to ANG-C7 portfolios.
  • Conducted research, evaluations, analyses, and studies and presented recommendations solutions to meet short and long-term program planning requirements.
  • Developed both Program Management Reviews (PMR) as well as Portfolio Management Reviews (PfMR) for upper-level management as well as external stakeholders.
  • Supported the development and review of JRC documentation and artifacts required for successful JRC milestones (e.g. CRD, IARD)
  • Coordinated with FAA stakeholders and SMEs to develop, finalize, and get approval for JRC documentation and artifacts
  • Developed presentations to support JRC activities, FAA management, and acquisition activities
  • Worked directly with the project manager and government staff to ensure documents are following required standards and formats
  • Updated/uploaded Deliverables, PLAs, and Memorandums onto the Knowledge Share Network (KSN).
  • Tracked Program Milestones, and deliverables in conjunction with Portfolio manager to keep track of Program timelines.

pROGRAM SUPPORT SPECIALIST|FEDERAL AVIATION ADMINISTRATION/Tetra Tech| jULY, 2016-Feb, 2018

  • Provided program implementation support for Federal Aviation Administration in conjunction with Tetra Tech on the FAA/ASH program
  • Presented recommendations to meet long-term HSPD12 ASH PIV roll outs to ATC Towers across the USA
  • Performed Technical and Quality Assurance reviews of all FAA PIV Badging office sites throughout the USA
  • Assisted in the status reporting
  • Contributed to researching, writing, and editing of the “FAA Active Shooter Preparedness, Response and Recovery” Program Assessment.
  • Developed and maintained program templates, internal training documents, user guide documents as well as program related Standard Operating Procedures
  • Created process/data flow diagrams for all PIV related functions
  • Maintained repository of IT contract deliverables managed an IT reference/resource library
  • Provided assistance and guidance in rolling out new software deployment for applications
  • Aided in developing plans, including budgets, and monitored tasks to meet contractual/project requirements for assigned program
  • Assisted in the preparation of annual budgets, purchasing and supply requests, inventories, and financial plans
  • Created and analyzed monthly, quarterly and annual reports and ensure financial information has been recorded accurately
  • Operated computer system to check out programs; troubleshoot and test systems
  • Diagnosed and solve moderately complex program problems
  • Coded, tested and installed program repairs needed to keep programs running on a timely and accurate basis
  • Prepared and maintained program documentation and production procedures for new programs
  • Presented a finished task with documentation and instructions for usage
  • Maintained communication with users concerning program problems
  • Worked with Systems Analysts to obtain project specifications
  • Discussed designs to meet user requirements using agile methodologies
  • Assisted users in use of programs and languages

 

 

gLOBAL pROGRAMS SUPPORT COORDINATOR| Washington dc|CNFA|aUGUST, 2015-August, 2016

  • Assisted in the implementation of a $20 Million Liberia Agribusiness Development Activity (LADA) project funded by USAID
  • Assisted in the implementation of a $26 Million Farmer to Farmer: East Africa (F2F) project funded by USAID.
  • Conducted research, evaluations, analyses, and studies and presented recommendations solutions to meet short and long-term program planning requirements.
  • Contributed to research, writing, editing, creation of graphic elements and recruiting efforts for proposal development at Cultivating New Frontiers in Agriculture
  • Coordinated the development of first year implementation phase for Farmer-to-Farmer and AGRA agricultural programs.
  • Conducted research, evaluations, and analysis for the implementation of LADA & F2F programs throughout sub-Saharan Africa.
  • Assisted with status reporting of all LADA, and F2F milestones, accomplishments, and risks to upper management.
  • Researched various features of existing programs and new business; participated in discussions of program strategy and project implementation
  • Supported the maintenance and tracking of nearly 23 programs and organized content data for the programs
  • Provided qualitative and quantitative analysis, including project planning and execution throughout the implementation of LADA project
  • Coordinated program events and conferences both domestic and internationally
  • Provided quality control in the preparation of work plans, budgets, regular updates and progress reports, and other major project deliverables;
  • Supported the project implementation progress in relation to budgets, including monitoring and advising on project expenditure adjustment plans when necessary;
  • Monitored the project to ensure agreement and CNFA compliance, programmatically and financially, as well as timely achievement of project deliverables;
  • Supported project monitoring and evaluation programming, including data management and reporting
  • Supported grants programming, including drafting grants-related documentation and ensuring compliance with donor, CNFA, and project grants policies

 

BARBARA fAVOLA cAMPAIGN Assistant sTATE SENATOR (DEM.)| MAY, 2015-AUGUST

  • Planned legislative strategy in conjunction with Campaign Coordinator for Northern VA region
  • Wrote and edited campaign memos, speeches, and talking points for the Campaign Staff
  • Assisted with researching and reviewing past and present legislation on health care, and job employment issues
  • Assisted in all administrative duties regarding booking tickets, hotel rooms, setting up meetings, taking meeting minutes etc.
  • Managed a team of five interns for canvasing, event organizing, and other election related tasks
  • Developed campaign strategy across Northern VA region in conjunction with the campaign director
  • Hosted campaign events in different counties across Northern Virginia

 

NEW BUSINESS development Analyst | aic |September, 2013-September, 2014

  • Updated Standard Operating Procedures regarding maintenance of donor data base
  • Conducted research, evaluations, analysis of AIC Extremism Elimination program.
  • Drafted and edited grant proposals in accordance with AIC's internal grant application protocol, to make sure it complied with both USAID and AIC protocols
  • Developed a template for grant proposals for individual donors as well as other NGOs
  • Assisted with tracking, maintaining and expanding a database of over 300 individual as well as organizational donors
  • Provided monthly status updates to AIC management regarding donor database expansion activities Contacted Organizations to coordinate non-profit events, culminating a three-panel debate on extremism and the rise of ISIS
  • Developed relations with pivotal donors, as well as other non-profit organizations to raise funds and increase awareness on extremism

Instruction coordinator | vcu |September, 2009-September, 2010

  • Coordinated with Director of Library on archiving and cataloging of VCU library’s documents and research
  • Performed analyses and evaluations regarding the best practices on VCU Library migration to the cloud
  • Compiled and presented monthly status updates regarding the percentage of Archived catalog to VCU director of Library to align with VCUs 2020 vision
  • Updated Archiving catalog standard operating procedure for new hires to align with VCUs 2020 vision
  • Provided library services such as information literacy instructions, research support, and academic partnerships expertise
  • Worked collaboratively to implement innovative strategies for information literacy instructions
  • Developed course-integrated programs of student-centered instruction on VCU library policies
  • Performed outreach polling to VCU students regarding the library current procedures and policies
  • Provided friendly, courteous and accurate library services to VCU students and staff
  • Maintained VCU’s integrated library system, book database, and other electronic library services

 

Education, Skills, & Achievements

Bachelors of Arts in Political Science | December, 2013 | Virginia Commonwealth University

Masters of Arts in Homeland Security Emergency Management | September, 2019 | Virginia Commonwealth University

  • Presented at VCUs 19th Annual Student Research Conference on updating the Emergency Operations Plan for Middlesex County, VA. The EOP plan covered nearly 11,000 individuals

 

E-mail
veshalg@yahoo.com
Phone Number
7036787447
Country
United States of America
Degree
Bachelor's Degree
Category
Finance

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